HEYTEA Automates Expense Management for 14,000 Employees Across Hundreds of Stores

HEYTEA has implemented an automated expense management system to streamline the related workflows for its 14,000 employees working across hundreds of its stores. This automation is designed to replace previously less efficient manual expense handling processes, reducing unnecessary administrative burdens, cutting potential errors in expense calculation and verification, and improving the overall operational efficiency of its large-scale retail network.

AIAI-Powered Smart Audit Module Deployed
IntegrationIntegrated with JDE, OA, HR & Archive Systems
Multi-SystemMulti-System Integration<br>
HEYTEA Automates Expense Management for 14,000 Employees Across Hundreds of Stores

Building an Intelligent, Scalable Expense Platform for a Rapidly Growing Tea Brand

01 AI-Powered Smart Audit — Eliminating Manual Invoice Review at Scale

Helios deployed its intelligent audit module, embedding multiple expense policies and automatic validation rules directly into the review process. Invoices are captured via OCR at the store level, automatically verified against tax authority databases, and mapped to the correct expense category. The system highlights or flags key review elements for the finance team, significantly reducing manual checking and accelerating the approval cycle. This eliminated the bottleneck of shipping physical documents to headquarters for review.

02 Automated AP & Store Virtual Accounts — Streamlining Complex Operations

HEYTEA's diverse business scenarios — from pre-paid platform expenses to rent and utilities — created complex AP workflows. Helios automated the entire process: prepaid services use deferred recognition, rent and utilities use post-receipt invoice functionality, and each store was assigned a virtual account for automatic expense categorization. This eliminated the need for manual offline tracking, reduced accrual and amortization workloads, and provided real-time visibility into outstanding AP items across the store network.

03 Multi-System Integration — A Unified Financial Ecosystem

Helios was seamlessly integrated with HEYTEA's existing JDE, OA, UPMS, HR, payroll, maintenance, and Baivang archive systems. This created a unified financial ecosystem where expenses flow automatically from submission through approval, payment, and archival — without manual intervention between systems. The platform also supports multi-currency and multi-language capabilities, positioning HEYTEA for its planned overseas expansion with a ready-built global expense infrastructure.

Conclusion

By deploying Helios, HEYTEA transformed its fragmented, paper-based expense processes into an intelligent, automated system serving nearly 14,000 employees. The AI-powered smart audit module eliminated manual invoice review, automated AP workflows streamlined complex store-level operations, and multi-system integration created a unified financial ecosystem. The platform's multi-currency and multi-language capabilities also positioned HEYTEA for its next phase of international growth.

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